Privacy policy

Hotel Prabhu Chhaya is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information during your interaction with our website and services.

1.Information We Collect
  • Personal Information: Name, contact details (phone, email), address, ID proof, and payment details collected during reservation or check-in.
  • Browsing Information: IP address, browser type, and usage patterns collected through cookies when you visit our website.
  • Feedback & Surveys: Any information you provide through reviews, feedback forms, or surveys.
2. How We Use Your Information
  • To process bookings, payments, and manage your stay.
  • To communicate reservation confirmations, promotions, and special offers.
  • To improve our services based on guest feedback and preferences. For security, fraud prevention, and legal compliance.
3. Sharing of Information
  • We do not sell or rent personal data to third parties.
  • Information may be shared with trusted service providers for payment processing, marketing (with consent), or as required by law.
  • Guest data may be disclosed to law enforcement if necessary to comply with legal obligations.
4. Data Security
  • We implement strict security measures to protect your personal data against unauthorized access or misuse.
  • Sensitive information (such as payment details) is encrypted during transmission.
5. Cookie Policy
  • Our website uses cookies to enhance user experience and analyze site traffic.
  • By using our site, you agree to our use of cookies. You can manage or disable cookies in your browser settings.
6. Guest Rights
  • You may request access to, correction, or deletion of your personal data by contacting our front desk or emailing us.
  • Guests can opt out of marketing communications at any time.
7. Policy Updates
  • Hotel Prabhu Chhaya reserves the right to modify this policy as necessary. Changes will be reflected on our website.

For any questions regarding this privacy policy, please contact us at:

Phone: +91-7891299005

Email: hotelprabhuchhaya @gmail.com